Privacy Policy
Blackstock Roof Garden is firmly committed to protecting your privacy and personal information. Any data you provide will be securely stored and handled in accordance with Data Protection laws and GDPR regulations.
Personal Identification Information
We may collect personal identification information from users in a variety of ways, including—but not limited to—when users visit our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other features, services, or resources made available on our website.
Users may be asked to provide their name, email address, date of birth, mailing address, phone number, and credit card information. However, users can visit our site anonymously. We collect personal information only if voluntarily submitted. Refusal to provide certain details may prevent users from engaging in specific site-related activities.
By using our website and submitting information, you consent to our collection and use of your data as described in this policy. You may request to have your data removed at any time by contacting us via email.
This policy may be updated occasionally. We will notify you via email if any significant changes are made.
Last updated: 15th April 2025
Non-Personal Identification Information
We may collect non-personal identification information whenever users interact with our website. This may include browser type, computer/device specs, operating system, internet service provider, and similar technical details.
Web Browser Cookies
Our site may use cookies to enhance the user experience. Your web browser stores cookies for record-keeping and, at times, to track user activity. You can choose to set your browser to refuse cookies or to notify you when cookies are being sent. Note: disabling cookies may affect certain functionalities of the website.
Information We Collect
We may collect and process personal data through various interactions on our website, such as placing an order or contacting us through online forms. Information collected may include your name, date of birth, email address, location, phone number, or other details that help us provide better customer service or offers.
We use Google Analytics to gather information about site usage, including pages visited, user demographics (age, gender, location), and interests, to better understand and target future customers.
How We Use This Information
We use the data collected to:
Maintain internal records
Improve our products and services
Send promotional emails (only if you’ve opted in) about products, special offers, or updates
Contact you occasionally for market research via email, phone, or mail
Customize website content based on your preferences (if you’ve opted in)
How We Use Collected Information
Blackstock Roof Garden (in coordination with Hot Water Comedy Club) may use user information for the following purposes:
To enhance customer service: Helps us respond more efficiently to support requests
To personalize experiences: Understand how users collectively interact with our services
To improve our website: Use your feedback to refine our offerings
To process transactions: Use your details only to fulfill orders (never shared beyond what’s necessary)
To manage promotions or surveys: Send information about events or updates you opted into
To send periodic emails: Provide updates or respond to inquiries. You can unsubscribe anytime using the link provided in each email or by contacting us directly.
How We Protect Your Information
We implement appropriate security measures for data collection, storage, and processing to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. All sensitive transactions are encrypted and securely processed over SSL connections.
Sharing Your Personal Information
We do not sell, trade, or rent personal information to third parties. We may share aggregated demographic data—non-linked to any personal identification information—with trusted affiliates, partners, or advertisers for outlined purposes.
We may also use third-party service providers to operate certain services (e.g., sending newsletters or surveys). Information will only be shared with these parties if you've given permission.
Third-Party Websites
Our site may include content or ads linking to external websites. We are not responsible for the practices of those websites. These third-party sites may have their own privacy policies and terms. We encourage you to review them before interacting.
Advertising
Ads on our website may be delivered by third-party partners who use cookies to collect non-personal information. This data helps serve relevant, targeted ads. Please note this privacy policy does not cover advertiser cookie use.
Changes to This Policy
Hot Water Comedy Club and Blackstock Roof Garden reserve the right to update this privacy policy at any time. Significant changes will be communicated via email. We encourage users to regularly review this page to stay informed.
Your Acceptance of These Terms
By using this website, you agree to the terms of this privacy policy. If you do not agree, please refrain from using the site. Continued use after updates indicates acceptance of those changes.
Controlling Your Personal Information
You may choose to limit the collection or use of your personal data in the following ways:
When filling out a form, look for the checkbox to opt out of direct marketing
If you previously agreed to marketing communications, you can change your preferences at any time by emailing contact@hotwatercomedy.co.uk
You have the right to request a copy of the personal information we hold about you under the Data Protection Act 1998. A small fee may apply. For access, please write to the address listed on Companies House.
If you believe any information we hold is incorrect or incomplete, please email us as soon as possible. We will promptly correct any errors.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your interactions with us, please get in touch.
